Short-term reception and admin cover for when you're away, or your receptionist is — so you can actually switch off, instead of wondering if Mrs Smith has her next appointment, whether Ms Jones ever got a reply, or if Mr Williams still needs information.
There are agencies for locum cover when your dentist or doctor is away, and staffing agencies for nurse cover. The Aesthetic Agent works the same way — for your receptionist and patient coordinator...or for you! if you're usually your own reception and admin, juggling everything yourself
Before you go, we go through outstanding enquiries, upcoming appointments and anything sensitive that needs a heads-up.
I manage your messages, bookings and patient queries for the agreed period, exactly as you would.
A full handover back to you when you're back, so you land at full clarity, not a backlog.
Ideally one to two weeks so we can do a proper handover, though shorter notice can sometimes be accommodated depending on availability.
We agree what counts as urgent before you go, so you're only interrupted when it genuinely can't wait.
Both — this works equally well for your own time away or for covering a staff member's leave, sickness, or a gap between hires.
A relaxed, no-pressure call to see if this is the right fit.
